Passionate about people development, Karen is an exceptional learning facilitator.

She delights her participants through her highly personable and interactive style of delivery. She leverages on her 20 years of experience in facilitating workshops and an innate ability to relate to people from different cultures and levels to deliver an authentic learning experience – high content and high engagement.

She is Director and Master Trainer at the SMR HR Group. Karen’s specialist area is the Training of Trainers programme suite such as the Accredited Training Professional and High Impact Train the Trainer workshops which she leads in Malaysia, Indonesia, India, Japan, Brunei and the Middle East. 

She has facilitated many Train-The-Trainer and management development workshops across the aviation, broadcasting, hospitality, health care, oil & gas, education, manufacturing, retail, and security sectors. Her passion for people development has taken her to facilitate workshops in 13 countries to date.

Karen has also spoken at a number of international HR conferences in India, Indonesia, Brunei, USA and Malaysia.  Her sessions are peppered with real-life experiences and anecdotes which create rapport with the audience.

Karen has a Diploma in Management from IAM, UK.  She is both an Accredited and Master Training Professional (ILM, UK).  She is a Certified Instructor in Frontline Leadership (Zenger-Miller/Achieve Global), U.S.A. She also successfully completed her Certificate in Training & Development (CITD) from the Chartered Institute of Personnel Development (CIPD), UK.

Aside from training at SMR, Karen has managed projects and both led and supported the event management, talent search, and sales teams.

Organization: 
SMR Group, Malaysia

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